Archives for March 2022

Communication Success Model (part 2)

Last time, I shared how communication has changed in the last 2 years.  Communication in our personal lives and as a leader.  Today, we will cover how it applies to your business.

To me, the most obvious way it applies to your business is the fact that the whole game of sales is different now.  Why is it different? Well first, it’s different because, you must use technology to communicate. And if you’re not doing that, you’re not communicating with very many people. In today’s world, people are glued to their devices.  You need to meet them where they are, where they spend their time.

Number two is that in sales, the days of high pressure, selling hard value doesn’t work.  People aren’t going for that anymore. These days, people want to have a conversation, to connect.  They want to know that the person who’s dealing with them cares about them and has their back.  Genuinely.  They want to feel that buying something from you is probably the safest thing that they could do, not the riskiest thing that they could do.

The whole formula of how we deal with people has evolved, morphed, and changed. My friend, Simon Bowen, has done a tremendous amount of work in the area of the shift in sales psychology.  Based on

his study of this shift, he would say it should be a safe encounter. The conversation is different, it’s about deep value.  Not about pricing anymore. People are value their money because there’s not a lot of it going around now.

How does it affect you as a leader?   As a business owner? Or business professional?

As a leader, whether it’s your own business or the world, you’ve got to know how to communicate one to many. Why?   Because our interactions have adjusted and we don’t go out as much, making it hard to talk to big groups of people.  And you can’t talk to one after another, after another, you must understand the technology, be able to talk one to one and be able to lead one to many.

The other thing is this, communication that works is based on authenticity.  In other words, no more promises. People are sick of promises. They’ve been promised so much, and they know those promises are not steeped in reality. People don’t know who to believe.

And that’s why the third component is you must learn how to teach, how to be a great teacher.   Particularly if you have a business (or have kids) it’s important to be able to teach, teach what’s really true.  You can’t always believe what you’re watching on TV or social media.  You can’t always believe what’s going on in this crazy world, or even what’s taught in school.  So, who does that leave?  Life is a lesson, life is a school, business is a school filled with lessons.

So, who’s the teacher?


If you’re going to be a leader.  Your communication and the way you communicate has changed quite a bit. It’s not about promising the future and inspiring people to be the best they can be. I mean, there will always be part of that, but it’s ego less. It’s understanding little voices. It’s about making it safe for people to work with you. It’s about not making promises, by talking one to many, being real, being authentic and teaching people how to empower themselves.


Now this is a broad overview, but communication has changed. If you understand these things or are just being aware of them, you will notice a few things. You’ll notice that the rapport you build with people, whether it’s at home, at work, out in the community; whether it’s sales, marketing, whatever.  It’s changed. So please don’t be left behind by the change.


This time has taught us how to connect better. It’s taught us the power and the importance of connection. And it’s also taught us how easily people get confused and distracted. Be a great leader that can give focus, co-create, and architect the future.  Do this rather than allowing people to be victims of the future.


Nobody’s looking for promises anymore.  What people want to know is what is our future? How do we create it? How do we work together on this? How do I have some buy in it? Give me the dignity, the respect to show that I have something to offer…Let me contribute.


Most importantly, manage the little voice.  The little voice in your head, because as Napoleon Hill says, that fear, which pervades our business and personal lives is rampant in the world today.  Fear runs amuck, there are around 8 billion people out there. Fear of poverty, fear of loss of income, fear of illness, fear of death, fear of criticism.  Franklin D Roosevelt said, “the only fear we have, is fear itself.” Now why did he say that during the great depression? He said that because economic strife is one thing that we can all get through. But when people panic and the fear comes up, the intelligence goes down.  People tend to people fight with each other, and they get depressed. And then, they don’t have the mental attitude, the resourcefulness, the resilience.   The Little Voice is the biggest one of all in your life, in your family, and in all your business dealings. If you can be the person that replaces fear with courage, then there’s hope.

If you want to be a great communicator, hopefully you’ll follow this formula.

Be an amazing communicator starting right now.

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Communication Success Model

We’ve learned a lot the past 2 years.  At least, I know I have.  And being in sales, leadership, and communication, I wanted to share with you a couple of things that have changed dramatically.

Primarily, communication!  Whether in business, at home, or with yourself, I see a few areas of major change in how we communicate.

  • How you communicate in your personal life
  • How you communicate as a leader
  • How you communicate around money
  • And, how you communicate within your business

These are some very significant changes. And if you don’t understand these changes, you’re not going to be effective. You know, in business we say good communication creates good cash flow, internal and external.

If you’re going to be a successful communicator.  You need some solid tools to communicate effectively.

First, consider the communication you have with yourself.  You know, the “little voice.”  Yeah, you do, it’s the one in your head that I always talk about.  The one that just said, “What little voice?”

These days words, like depression, confusion, and hopeless are all over the media and pop into people’s mind.  Especially when they’re easily distracted and desperate. These are words that we haven’t thought about too much. Things we didn’t talk about much because attitudes were good. We didn’t have a pandemic. We didn’t have a crazy economy to face.  But right now, you have to understand that these words are there. They’re in your head. They’re in other people’s heads and they need to be addressed.

There are simple strategies, to deal with it. If you overlook those 500-pound gorillas, then you’re missing the boat and you won’t make the connect.  More importantly, those are issues you need to deal with yourself. Because two people look at the same experience.  One in a depressed frame of mind, one in an optimistic frame of mind, they’re going to see the same situation very differently. They will respond very differently too. That’s happening around the world to everybody.  It’s important to understand your little voice.

The other piece here around communication is your connection with other people.

Now, what do I mean by that?

These days, every group, every person out there is looking to be respected.  In fact, they are not just looking to be respected, they are demanding it.  Demanding a level of dignity that they feel as a human being, they should be entitled to.  If you’re going to be a leader in communication and be able to get what you want, help other people get what they want.

You must understand what sits beneath the surface of most communication.  You need to be aware, aware of what other people are feeling, what they are thinking.  We call that empathy; to be able to feel what other people feel.  As a leader, be willing to address it and shift your communication according to where someone else is at.

The final issue (and probably the biggest) about your connection with other people… lose the ego.  Let go of the ego, that need to be right.  I say, fight being right. It’s okay to be right. Not but to fight, just to be right.   It only upsets the whole connection with other people.  Allow your ego to be less, allow people to criticize. You don’t need to fight back all the time. These are things that are hot beds right now. And if you don’t believe me, just look at the news, just look at what’s going on in many cities around the world.

If you want to be a great communicator, these are things to keep in mind, just in dealing with other people. Next time, I’ll cover how this applies to your business.


Morning Routine: Final Steps to Create a Successful Day

In the first two messages, I shared five steps of my morning routine:

1 – Drink water

2 – Meditate

3 – Affirmations

4 – Visualize

5 – Exercise

Click to read part 1 – MORNING ROUTINE
Click to read part 2 – MORNING ROUTINE NEXT STEPS…

This week, I’ll share the last few steps of my morning routine.

Now that I have exercised, it’s time to read.  I like to read something spiritual. I’m currently reading, The Daily Stoic by Ryan Holiday.   It is filled with quotes for each day of the year.

The thought for today is by Seneca, an ancient Roman Stoic. He said, “The greatest portion of peace of mind is doing nothing wrong. Those who lack self-control live disoriented and disturbed lives.”

And then there’s a whole explanation. Consider the fugitives willingly, turn themselves in. After years on the run, why would they do that? They were free one step ahead of the law, but they gave up. Why? Because the guilt and the stress of a fugitive life eventually gets worse than the prospect of lost freedom.

I love to fill myself with inspirational stuff from other people. You don’t have to read a lot, just like one to three pages. You could do this whole thing in like 15, 20 minutes. When I’ve got the time, I’ll spend an hour doing it, not counting the workout.

Include reading in your morning routine.

And the last thing is, to scribe, do some writing. One thing I’ve learned, is that all successful people keep journals.  The simplest journaling you could do is a simple gratitude exercise.

Here’s the gratitude exercise I follow (with my written examples). It comes from my mentor, Alan Walters:

  1. What are your goals for the day?

Today, I want to have a good day, complete my videos, and to close several open loops in my business.

  1. What am I willing to give to others today?

I’m giving presence, peace, energy, wisdom, and love.

  1. Name 10 things that I’m grateful for right now.

Presence, Love, Health, Energy, Spiritual teammates, Family, Friends, Wealth, Peace, and Happiness.

  1. What am I grateful for that someone else does for me?

Well, I’m grateful to my team, both locally and globally for maintaining our business and for expanding our mission around the world.

  1. What am I happy about?

I’m happy to give value to other people that are looking to improve their lives. That’s what I’m happy to do today.

The second part of this process happens in the evening, before going to bed.  You ask and write the answers to these questions:

  1. How did I do on my goals?
  2. What did I give to others today?
  3. What am I happy about tonight?

And I make a list of all my wins I accomplished through the day. Then I go to bed. That’s my routine.

If you can follow this process, even in its most abbreviated format, least seven days, here’s what’s going happen.  You’re going to notice some different things happening in your life that are very positive. Like…

  • Finding yourself a little bit more in the right place at the right time.
  • People being attracted to you in a very positive way.
  • You’re going find that suddenly, your luck is begun to turn positive a little bit more.

Would that be useful to you? I think it will. Now don’t ask me why that happens. I’m sure some of you have some great ideas as to why that happens. It’s the law of attraction says what you know, says that as your being, this gets bigger, you attract more.

I call it sacred time. Why? Because nobody messes with it. No matter how early I need to get up, no matter how late I went to bed, I’m committed to that sacred time before I go on with my day.

I’m not going to let the world dictate to me how my life will be today. I dictate that myself and you should too.  Even if you can, even if you are pressed on time and you only got five to 10 minutes to run through it, that’s five to 10 minutes well worth spent.